Privacy Policy

Introduction

This document (“Privacy Policy”) is an electronic record in compliance with:

• The Information Technology Act, 2000;
• The rules framed thereunder;
• The amended provisions pertaining to electronic records as per the Information Technology Act, 2000.

This electronic record is generated by a computer system and does not require any physical or digital signatures. The Privacy Policy is published in accordance with Rule 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. By accessing or using the website www.zenixtechnology.com (the “Website”), operated by Zenix Technology (the “Company”), you consent to the practices outlined herein.

1. Personal Information Collected

We collect the following types of personal information, voluntarily provided by you:

• Name: For identification and personalized communication.
• Contact Information: Including phone number and email address for updates and correspondence.
• Organization Details: If applicable, for professional collaboration or service delivery.
• Browser and Device Information: For security and analytics purposes.

You confirm that you have provided the above information voluntarily and consent to its use as outlined in this Privacy Policy.

2. How We Use Your Information

We use your information for the following purposes:

• To provide and improve our services.
• To communicate important updates regarding your interactions or transactions.
• For customer support and feedback management.
• To enhance the user experience and optimize our services through analytics.
• To comply with applicable laws and regulations.

3. Disclosure of Information

We do not sell, trade, or rent your personal information. Your data may be disclosed in the following scenarios:

• Legal Obligations: When required by law or court orders.
• Business Transfers: In the event of mergers or acquisitions.
• Authorized Third Parties: For operational purposes under strict confidentiality agreements.

4. Data Security

• We implement industry-standard security measures, including encryption and regular monitoring.
• While we strive to protect your data, no system is completely secure, and risks may remain.

5. Your Rights

You have the following rights under Indian data protection laws:

• Access your data and learn how it is used.
• Correct inaccuracies in your personal information.
• Withdraw consent or opt out of non-essential communications.
• Request the deletion of your data where permissible.

6. Retention of Information

• We retain your data as long as necessary for the purposes outlined or as required by law.

7. Cookies

We use cookies to enhance your browsing experience:

• Session Cookies: Temporary and cleared when the browser is closed.
• Analytics Cookies: To improve website performance and user experience.

You can manage cookies through your browser settings, but doing so may limit functionality.

8. Amendments to Privacy Policy

We reserve the right to amend this Privacy Policy at any time. Updates will be posted here, and continued use of the Website implies consent to the changes.

9. Governing Law and Jurisdiction

This Privacy Policy is governed by Indian law. Any disputes will be under the jurisdiction of the courts in Indore.

10. Grievance Redressal Mechanism

For complaints or queries, contact our Grievance Officer: